Job Description

Product Owner – Kiosk Platform (Hybrid | Plano, TX)

Client is looking for a Product Owner to take ownership of a high-impact digital product used by millions of customers every day. This role sits at the intersection of customer experience, technology, and business outcomes, leading the evolution of the US Kiosk platform for a major quick-service restaurant brand.

If you enjoy solving real customer problems, working with empowered teams, and measuring success by outcomes rather than outputs, this role is worth a closer look.

What You’ll Be Doing

• Own the product vision and strategy for the US Kiosk platform, ensuring alignment with customer needs and business goals

• Translate strategy into clear, outcome-driven objectives and a prioritized product roadmap

• Lead customer discovery efforts to identify real problems and validate solutions before development begins

• Engage directly with guests, restaurant team members, and internal stakeholders to gather insights and test ideas

• Partner closely with engineering, design, operations, marketing, finance, and legal to deliver end-to-end solutions

• Empower a cross-functional team by fostering trust, autonomy, and shared accountability

• Define and track success metrics and OKRs to measure product impact

• Balance quick wins with longer-term strategic investments through thoughtful prioritization

• Champion experimentation, learning, and continuous improvement across the product lifecycle

• Communicate progress, insights, and learnings clearly to stakeholders and leadership

What Client Is Looking For

• Proven experience as a Product Owner or Product Manager leading digital products

• Strong background in product discovery, customer-centric design, and validation

• Comfort working with data, metrics, and experimentation to guide decisions

• Experience collaborating with cross-functional teams in fast-moving environments

• Ability to think strategically while staying close to day-to-day execution

• Excellent communication skills and a bias toward action

Work Location

• Hybrid role based in Plano, TX

• Local candidates only, with onsite presence as needed

This is a highly visible role with real ownership, real users, and real impact. If you’re excited about building products that improve customer experiences at scale, this is an opportunity to make your mark.

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