Job Description

Job Description

Job Description

While our headquarters are based in Brookfield, WI this position is specifically for our Tampa, FL office. Applicants should reside in Tampa, FL area.

Medical Billing Specialist-Bilingual/Spanish Tampa, FL

This is a Hybrid position - "3/2 Weekly Schedule". Employees work three (3) days in Tampa based office and remotely from home two (2) days.

Growing medical billing office seeking a detail-oriented and experienced Medical Billing Specialist who is fluent in both English and Spanish to join our ever-expanding team. Work as part of a Team handling multiple areas of the revenue-cycle. Insurance follow-up, claim denials and appeals, guarantor follow-up, patient correspondence, customer service, and general duties related to medical billing.

C andidates must be able to work in a Team environment, handle multiple tasks, comfortable working with numbers and problem-solving skills. Position requires a reliable and self-motivated bilingual, English/Spanish, individual with strong customer service skills, required to assist Spanish-speaking patients and insurance providers

Responsibilities

• Verify patient information and insurance coverage to ensure accurate billing
• Familiarity with Insurance portals
• Understanding of EOBs/remittances to implement contractual adjustments, denials, reviews and balance billing
• Follow up on unpaid and outstanding claims to ensure timely filing and payment
• Identify and resolve unpaid or denied claims, correct and resubmit for review
• Communicate with patients to address billing inquiries and resolve discrepancies in both English and Spanish
• Customer service to assist patients, providers and insurance companies with billing inquiries/issues in both English and Spanish
• Implement and follow established processes
• Maintain accurate documentation of billing activity on accounts
• Comply with HIPAA regulations

Skills

• Excellent communication and customer service abilities with multi-line phone system experience
• Attention to detail and strong organizational skills
• Desire to learn
• Comfortable with numbers
• Problem-solving skills
• Computer knowledge and agility
• Ability to identify patterns that may lead to improved billing practices
• Reliable time management
• Clear verbal and written communication in both English and Spanish

Qualifications:

• Fluent in both English and Spanish
• Minimum 2-years proven experience in medical billing or a related field
• Associates degree or Certification in medical billing
• Knowledge of EMR and EHR systems

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