Job Description

Job Description

Job Description

STATEMENT OF DUTIES

Primary Function

The Lead Flat/ Shower Glass Service Professional is responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. Perform sales and marketing activities to sell assigned work, identify and sell additional work, and develop new customers as required.

The Flat/Shower Glass Technician is the avenue to a career in the trades. It’s an opportunity to start at the ground level and work your way up through the organization. Does a career in the trades interest you then keep reading…

How about growing your skills and income at a company where your attention to detail will be appreciated?

As a Flat/Shower Glass Technician at Glass Doctor, you will be helping our residential customers create the showers of their dreams. When a shower curtain and rod has lost its attraction, you’ll put the customer at ease, making sure their bathroom space is more than functional.

We invest in our people and will make sure you have the training, tools, and process to be successful.

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!

Your Responsibilities as a Flat/ Shower Glass Technician

As a Glass Doctor Flat/Shower Glass Technician, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid craftsman skills for shower glass installation services.

Here’s what you’ll do:

· Install shower glass products and other glass-related items.

· Take precise measurements to ensure materials meet specified dimensions.

· Evaluate the rest of the customer’s home as part of the Glass Doctor service to determine other needs of the customer.

· Put customers at ease, effectively explaining what services they need to resolve their issues.

· Collect payment from customers for the work performed.

· Do repairs as necessary.

Here’s What You Need to Succeed as a Flat/Shower Glass Technician:

Excel at Exceptional Customer Service: In this role, you are much more than just a shower glass installation technician. You are delivering an exceptionally high-quality customer experience.

We highly value the customer satisfaction surveys and Google reviews that we get from our customers about our technicians and the jobs performed.

Our highest-rated glaziers can even get national recognition!

Have an Eye for Perfection: You’ll need a high level of attention to detail. Exact measurements are crucial to get the job done right, the first time.

We Schedule Your Day: You don’t have to worry about scheduling your day – we take care of that for you. But we rely on you to complete the jobs on schedule so that we can meet customer expectations.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Job Requirements

The following are the minimum requirements to be considered for the Flat/Shower Glass Technician position at Glass Doctor:

· One year or more of glass installation experience, with glass cutting experience preferred.

· Knowledge and understanding of the basic tools of the trade.

· Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.

· Ability to lift 50 lbs. independently – as you know, glass can be heavy, and our technicians often work solo.

· Ability to measure accurately and use tape measures and levels.

· Comfortable with heights, ladders, and lifts.

· Comfortable using mobile technology and digital software – no pen and paper here.

· Verification of your prior job experience via reference checks.

· Professional appearance and personality

This Job Is NOT For You If . . .

· You are okay with measurements being “close enough”. That won’t work here. Measurements need to be super accurate to a fraction of an inch so that the glass will fit the first time.

· You say things in your head like “A broken window – what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.

· You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last minute impacts not just the customer but the whole team.

Work Saturday work rotation is available

Here’s How We Take Care of Our Employees:

· Flexible Schedule is available to accommodate school/ kids

· Paid Training

· Bonuses & Incentives

· Company-provided vehicle and technology

· Benefits Package

· PTO and Vacation

The pay range for this position is $22.00 to $37.00, depending on your level of experience as a Flat Glass/Shower glass installer.

At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?

APPLY TODAY!

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