Fraud Analyst Job at Jet Software, Mcallen, TX

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  • Jet Software
  • Mcallen, TX

Job Description

Job Description

Role Description:

We are seeking a full-time KYC & Fraud Analyst to join our Risk & Compliance team. This role covers two key functions:

  1. KYC / Compliance – Review customer onboarding and escalations from Socure, verify identification documents, perform enhanced due diligence (EDD) when needed, and ensure compliance with KYC/AML standards. Maintain accurate, audit-ready records and assist with regulatory reporting.
  2. Fraud / Payments – Monitor transactions for suspicious activity, investigate chargebacks, analyze fraud patterns, and recommend process improvements to reduce risk exposure.

The analyst will collaborate across departments (payments, customer support, compliance) to safeguard the business while ensuring a smooth customer experience.

Qualifications:

  • Experience in KYC, AML, or fraud detection (fintech, iGaming, or payments industry preferred).
  • Familiarity with ID verification tools (Socure, Jumio, etc.) and fraud monitoring systems.
  • Strong analytical and investigative skills with attention to detail.
  • Knowledge of AML regulations and chargeback processes.
  • Excellent communication skills and ability to work cross-functionally.
  • Bachelor’s degree in Finance, Law, Criminal Justice, or related field preferred.

Job Tags

Full time,

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