Job Description
JOB SUMMARY The Barista is responsible for crafting high-quality beverages and delivering exceptional customer service in a fast-paced, customer-focused environment. They prepare coffee, tea, and specialty drinks to exacting standards, maintain a clean and welcoming workspace, and assist with inventory and stocking. This role requires strong communication skills, a positive attitude, and a passion for coffee and providing great service. The ideal candidate thrives in creating memorable experiences for customers and contributes to a warm, inviting atmosphere.
ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prepare and serve a variety of coffee and tea beverages to customer specifications, including espresso drinks, teas, and specialty drinks. Operate equipment, grinders, and espresso machines.
- Follow recipes and presentation standards to ensure consistency and quality in all beverages.
- Greet customers warmly and take their orders accurately.
- Provide recommendations and answer questions about the menu, including information on ingredients and preparation methods.
- Address customer complaints and concerns promptly and courteously, ensuring a positive experience.
- Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms.
- Clean and sanitize equipment, utensils, and work surfaces regularly.
- Restock supplies, ingredients, and packaging materials as needed.
- Assist with training new team members as needed.
- Participate in team meetings and contribute to a supportive and cooperative team culture.
- Monitor inventory levels of coffee beans, milk, syrups, and other supplies.
- Notify management of low stock levels and assist with receiving and storing deliveries.
- Ensure proper rotation of stock to maintain freshness.
- Other duties as assigned.
COMPETENCIES - Possess excellent customer service and communication skills.
- Ability to maintain professional relationships.
- Strong knowledge of coffee techniques and espresso machine operation.
- Strong attention to detail and commitment to quality.
- Ability to prioritize work, meet deadlines, work independently, multitask, and produce results in a high-stress environment.
- Strong attention to detail and commitment to quality.
- Basic math skills and proficiency with point-of-sale (POS) systems.
- Comply with standard departmental procedures.
- Highest level of personal integrity with an uncompromised commitment to the maintenance of the confidentiality and privacy of all personal and church matters, data, and information.
POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position (40 hours). Days and hours of work are anytime from Sunday, 5:00 a.m. - 5:00 p.m., Monday - Saturday, 6:00 a.m. - 9:00 p.m., Fridays Closed. Weekend work is required.
PHYSICAL REQUIREMENTS While performing the duties of this job, the employee may be regularly required to do the following:
- Must have good or corrected vision as well as effective peripheral vision, depth perception and ability to adjust focus.
- Must have good manual dexterity, be able to handle hot beverages, and use repetitive hand and arm motions.
- Must be able to stand and or walk for long periods of time frequently.
- Must be able to move about inside and outside the building to perform various tasks.
- Must be able to frequently lift 50 pounds and/or push/pull objects up to 100 pounds.
- Frequently reaching, stooping, kneeling, and crouching.
- Must be physically able to climb ladders, bend and crawl in awkward spaces.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
EDUCATION AND EXPERIENCE - High school diploma or equivalent required.
- Previous Barista experience or in a similar customer service role is preferred.
WORK ENVIRONMENT Duties are performed in a retail coffee shop environment where the work and general environment may be fast-paced and hectic at times. Therefore, it is essential that the employee can effectively handle the normal anxieties associated with the job and manage multiple projects/orders in a service-oriented environment. Environmental noise levels are minimal.
OTHER DUTIES •Must exemplify CBC core values of Honor, Hospitality, Hustle, High Capacity and Humility
•CBC Member, genuine desire to serve God and the Church
•Must live life beyond reproach 1 Timothy 3
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Job Tags
Full time, Sunday, Saturday,