Must be bilingual French Speaking
3-6 months contract to hire based on performance , Monday -Friday 40 hours per week
*Open to candidates with no call center experience but have to be bilingual French speaking and demonstrate excellent customer services skills
Overview:
Managing the order to cash flow of the allocated customer portfolio in a timely and accurate
fashion Working along with the sales team on delivering customer service excellence and
ensuring compliance with sales business policies.
Key Responsibilities:
• Managing customer master data ensuring timely maintenance, accuracy, completeness and
integrity of all information
• Managing order flow from order acquisition to order entry in compliance with agreed trade
terms
• Managing delivery flow by liaising directly with planning, logistics and customer whilst
acting as first point of contact in the event of any query/issue
• Managing backorders ensuring a clean sheet
• Managing goods returns in compliance with agreed trade terms
• Acting as customer’s first point of contact in case of commercial, logistics, product claims
• Supporting sales events such as Sales Campaigns, brands/product presentations, customer
onsite training, customer visits, etc. through active participation in both organizational
preparation and execution
• Issuing sales/customer-related reporting to the benefit of both sales team and customer
• Implementing and enhancing customer service-related procedures, processes and systems
• Participating to ad hoc sales-related activities and/or projects
Experience:
• 0-2 years of work experience in a B2B customer service environment preferred
• Proven customer facing experience
• Sales experience within a controlled environment of advantage
• Experience with SAP implementation of advantage
• Good business knowledge of order-to-cash flows.
• Working knowledge of Incoterms and customs rules.
• Fluent in English; French and Spanish a plus
• Good working knowledge of Office Pack (Excel, Power Point, Word)
...Synergy Medical Staffing is seeking a travel nurse RN Home Health for a travel nursing job in San Diego, California. Job Description & Requirements ~ Specialty: Home Health ~ Discipline: RN ~ Start Date: 05/05/2025~ Duration: 13 weeks ~40 hours per week...
...Raisso is seeking a travel nurse RN Urgent Care for a travel nursing job in Corvallis, Oregon. Job Description & Requirements ~ Specialty: Urgent Care ~ Discipline: RN ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours ~ Employment Type: Travel...
...Permanent Full Time Senior Level Diesel Technician to support our Truck Fleet at Ryder in Hattiesburg, Mississippi For more info call Mercedes or text "HATTIESBURG TECH" to (***) ***-**** Hear it from a Ryder Technician Employee Here: Hourly Pay:$26.56 per hour...
...companies so there are always new and exciting projects going on. Detroit Labs is looking for experienced DevOps Cloud Engineers with expertise in Google Cloud Platform (GCP) to join an exciting project with an existing client that drives game-changing automotive...
...Job Title: Patient Safety Monitoring Specialist - Weekend Night Location: Waverly, Pennsylvania Job Category: Patient Support... ...their rooms on time and remain on their designated floor during overnight hours. Conducts room check at to ensure all patients are in...