UX Researcher Job at Loves Travel Stops & Country Store, Oklahoma City, OK

M1dXMU12SURPVU5xeEsxcjFxM2YrYUE5clE9PQ==
  • Loves Travel Stops & Country Store
  • Oklahoma City, OK

Job Description

Req ID: 470965

 

Address: 10601 N Pennsylvania Ave.   Oklahoma City ,  OK , 73120  

 

*This is an onsite role located in Oklahoma City

 

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay Career Development

 

Welcome to Love's: The UX Researcher is responsible for delivering insights to the most challenging questions in Love’s product and service design. The ideal candidate will uncover what our customers need from our business products by conducting primary research, exploring customer behavior and motivation, and working with Product Owners, Designers, Developers and QA departments in optimizing and developing our product features.

 

Job Functions :

  • Conduct both qualitative and quantitative user research including ethnographic interviews, contextual inquiry, lab and remote usability studies, heuristic evaluations, A/B testing and trend research
  • Lead recruiting and scheduling for various testing initiatives
  • Establish and promote user research methodologies, best practices and standards as they apply to various product features and timelines
  • Collaborate with product owners and the UX team to organize, facilitate and lead in-person and remote user research sessions
  • Organize, present, and defend research findings in compelling and creative ways to peers and stakeholders
  • Collaborate with other researchers, designers, product managers and developers to resolve user issues
  • Prepare data collection materials (e.g., discussion guides), synthesize user research findings, create presentations, personas, task flows, and general documentation of research techniques and processes

 

Experience and Qualifications:

  • 4-year college degree in Business, Marketing, Economics, Computer Science, HCI, Cognitive Science, Psychology, Information Science or any other related field
  • A minimum of 2 years of experience in statistical analysis, qualitative analysis, quantitive analysis, product usability moderating, test method selection and Agile methodology
  • Measurable experience in the integration of customer research into a business’s product design practice.
  • Proficient with standard industry software and tools e.g. Participate, Dynata, Lookback, Quantilope, Medallia, Qualtrics, SurveyMonkey, UserTesting, UXpressia, Google Analytics, Mixpanel etc.

 

Skills and Physical Demands:

  • Hard Skills: Knowledge of Microsoft Office, Adobe Creative Cloud, LucidChart, Invision, LookBack, Participate etc.
  • Soft Skills: Strong verbal and oral communication skills, keen attention to detail, ability to multi-task, strong organization skills, flexible, good relationship and self-motivated to take on additional tasks under pressure. Strong ability to develop and extend brands across multiple platforms.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

 

Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

 

Love’s is an Equal Opportunity Employer. Veterans encouraged to apply. 

 

Job Category: Corporate 

Job Tags

Work at office, Remote work, Flexible hours,

Similar Jobs

WME Express

Auto Test Driver Job at WME Express

Test car driver needed full time for Georgetown, Texas Test drive new state of the art Autonomous cars With AM Shifts 6AM to 2:30PM at $21to $25per hour and evening shifts from 2:30pm to11PM $24 to $27 Great AVO job in Austin Texas for the Safety driver looking... 

Headway

Licensed Psychiatric NP Job at Headway

" Licensed Psychiatric Nurse Practitioner Wage: Between $144-$222 an hour Did you...  ...over your schedule, client load, and work environment. Why partner with Headway...  ...remotely via telehealth while working from home. We accept the following licenses on a state... 

Earn Haus

Flexible Schedule Product Tester Job at Earn Haus

 ...every day. What We Expect Your honest opinion Attention to details Basic computer and internet skills No experience required To Qualify: You must be 18+ years old Have a desire to work from home Looking to earn extra income... 

Victor Valley College

Part-Time Faculty, Political Science Job at Victor Valley College

 ...Part-Time Faculty, Political Science Victor Valley College Salary: $76.00 - $84.00 Hourly Job Type: Part-time Job Number: 931689 Location: CA 92395, CA Department: Closing: Continuous Basic Functions This is a continuous recruitment... 

Cytiva

Production Supervisor (Night Shift) Job at Cytiva

 ...Job Description Production Supervisor Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danahers 15+ operating companies, our work saves lives...