Job Description

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:

• Competitive pay based on the position, qualifications, relevant experience, and skillset
• Paid Time Off
• Up to 14 paid holidays annually
• Comprehensive Medical, Dental, and Vision Insurance
• Employer Funded Health Savings Account
• Paid Parental Leave
• 401(k) with matching contributions
• Wellness Program to reduce health insurance premiums
• Free or discounted banking and mortgage services
• Basic Life Insurance and AD&D
• Tuition Reimbursement Plan
• Associate Referral Program
• Associate Volunteer Program
• Employee Assistance Fund (subject to IRS guidelines)
• Employee Assistance Program
• Opportunities for training and career development
• Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
• Retail branch locations are closed on Saturdays!

The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary:

The Travel Financial Center Representative is responsible for supporting the supervisor both as a Banker and Teller in providing exceptional client service, operational and audit excellence, while making appropriate referrals.

This position will be required to travel to branches in the New Orleans area.

This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay.

This position may be filled at a lower or higher level depending on the candidate’s qualifications and relevant experience.

Required Qualifications, Competencies, and Skills:

• GED or High school diploma
• 1 year cash handling experience in a financial institution or retail environment
• Proficient in Microsoft Office to include Word, Excel, Outlook, PowerPoint, Teams
• Ability to travel across company footprint as needed
• Developed cognitive skills to include Problem Solving, Judgement, Decision-Making, Organization & Planning
• Developed intrapersonal skills to include Ambition, Follow-Through, Optimism, Tenacity,
• Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Resilience & Balance, Collaboration, Client Focus
• Developed technology skills to include Technical Acumen, Social Branding, Knowledge Management
• Developed leadership skills to include Developing Followers, Achieving Results, Implementing the Vision, Strategic Thinking, Leading & Managing Change, Addressing Conflict
• Developed sales skills to include Questioning, Knowledge, Sales Drive, Prospecting, Presence

Preferred Qualifications, Competencies, and Skills:

• Six months of retail banking experience

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