Test Proctor Job at DriveCo CDL Learning Center, Rego Park, NY

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  • DriveCo CDL Learning Center
  • Rego Park, NY

Job Description

Position Summary:
The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.

Essential Duties and Responsibilities:
  • Understands and complies with all testing procedures.
  • Checks in examinees, verifies identification, and explains the exam process.
  • Monitors examinees while testing.
  • Maintains a secure testing environment.
  • Communicates with internal departments to investigate and fix technical issues.
  • Strictly adheres to company policies using careful judgment.
  • Other duties as assigned.
  • Maintains regular and reliable attendance.

Skills/Competencies/Qualifications:
  • Minimum of 1 year customer service experience required.
  • Strong communication skills are a must.
  • Must be flexible in work hours and days.
  • Must be comfortable in a quiet testing environment.
  • Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
  • Basic computer skills
  • High school diploma or equivalent.
  • Demonstrates flexibility and teamwork.

Classification: Nonexempt

Work Hours: Part-time, with availability to work various shifts including evening and weekend hours.

Travel: None

Working Environment : Interior/Office

Essential Duties and Responsibilities:
  • Understands and complies with all testing procedures.
  • Checks in examinees, verifies identification, and explains the exam process.
  • Monitors examinees while testing.
  • Maintains a secure testing environment.
  • Communicates with internal departments to investigate and fix technical issues.
  • Strictly adheres to company policies using careful judgment.
  • Other duties as assigned.
  • Maintains regular and reliable attendance.

Skills/Competencies/Qualifications:
  • Minimum of 1 year customer service experience required.
  • Strong communication skills are a must.
  • Must be flexible in work hours and days.
  • Must be comfortable in a quiet testing environment.
  • Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
  • Basic computer skills
  • High school diploma or equivalent.
DriveCo CDL Learning Center

Job Tags

Part time, Work at office, Flexible hours, Shift work, Afternoon shift,

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