Job Description
Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts 12:00 A.M - 8:00 A.M Job Description Purpose: Under oversight, manages the daily patient transport/escort operations throughout the health care setting. Identifies activities that the System has implemented to promote patient safety and takes the necessary steps to ensure a safe environment for patients, visitors and staff. Acts in compliance with NYC Health & Hospitals, health care setting and other appropriate regulatory requirements and patient safety standards, participates in continuous quality improvement initiatives relating to patient transport.
Specific Duties and Responsibilities: Supervises the department's operational flow and manages staff, routes, and schedules; interprets data ti identify trends and other factors that impacts operational activity.
Supervises patient escort/transport staff and responds to patient concerns to promote quality patient care.
Assists social workers, physicians, nursing and other appropriate staff with patient transport issues, provides assistance with vendor, patient and/or staff concerns.
Prepares patient escort assignments and monthly schedules, monitors and adjust schedules for proper coverage; prepares and maintain timekeeping responsibilities for staff.
Trains and orients new employees and act as a resource for staff on any operational questions or patient transport matters.
Manages supplies and maintenances the department and patient equipment. Ensures patient transport equipment needs are met and resources for such equipment are available.
Performs other related work assignments and assists in special projects as assigned
Department Preferences Knowledge-comprehension of a body of information acquired by experience or study.
Skill-a present, observable competence to perform a learned activity.
Ability-competence to perform an observable behavior or a behavior that results in an observable product.
Include a list of required skills for the role.
You may also outline any soft skills that are required (e.g., ICARE, communication and problem solving).
Responsibilities 1. High School diploma or its educational equivalent; and two (2) years of experience working as a patient escort or patient transporter or relevant work experience; and one (1) year of supervisory experience in a health care environment; or
2. Associate's degree; and two (2) years of experience, as described in #1 above; or
3. High School diploma or its educational equivalent; and five (5) years of experience, as described in #1 above.
All candidates must complete the NYC Health + Hospitals Supervisory Training within three (3) months of appointment.
If you wish to apply for this position, please apply online by clicking the
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NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
NYC Health Hospitals
Job Tags
Holiday work, Work experience placement, Shift work, Night shift,