Key Responsibilities:
Middle-Mile Logistics & Performance Management
● Monitor and optimize Middle-Mile P90 performance metrics , ensuring efficient transportation flow.
● Drive capacity planning , aligning resources with volume forecasts to meet operational needs.
● Analyze transportation bottlenecks and implement data-driven solutions to enhance efficiency.
● Partner with carriers and internal teams to ensure on-time performance and network optimization.
Reverse Logistics Monitoring & Development
● Oversee reverse logistics operations , ensuring cost-effective and efficient returns processing.
● Identify opportunities to improve reverse flow visibility, reduce waste, and enhance service levels.
● Work with key stakeholders to develop and implement reverse logistics strategies that align with business goals.
● Establish reporting mechanisms to track return rates, processing times, and cost metrics.
KPI Ownership & Root Cause Analysis
● Track, analyze, and drive performance improvements across key transportation KPIs , including: P90 Middle-Mile Performance
○ On-Time Departure (OTD) & On-Time Arrival (OTA)
○ Reverse Logistics Efficiency
○ Capacity Utilization & Forecast Accuracy
○ Transit Time & Cost per Unit
● Conduct root cause analysis (RCA) to identify underlying issues and develop corrective action plans (CAPs).
● Lead cross-functional deep dives and drive initiatives that enhance network reliability and efficiency.
Invent & Simplify – Process & Documentation Ownership
● Drive process simplification and automation initiatives to improve efficiency.
● Develop and maintain comprehensive documentation for SOPs, process changes, and best practices.
● Ensure alignment between corporate policies and on-the-ground transportation operations.
● Identify gaps in processes and introduce scalable solutions that reduce manual effort and increase standardization.
Project Management & Continuous Improvement
● Lead and contribute to strategic projects aimed at optimizing Middle-Mile and Reverse Logistics operations.
● Utilize Lean, Six Sigma, or Agile methodologies to implement process improvements.
● Work cross-functionally with Operations, Tech, Finance, and Supply Chain teams to execute key initiatives.
● Develop reporting dashboards and present insights to senior leadership.
Qualifications & Requirements
● 3+ years of experience in transportation, logistics, supply chain, or network planning .
● Strong analytical skills with expertise in P90 performance tracking, capacity planning, and KPI management .
● Experience in reverse logistics strategy development and process optimization.
● Proficiency in transportation management systems (TMS), data analytics tools, and reporting dashboards .
● Strong documentation and technical writing skills for SOPs and process standardization.
● Proven ability to lead cross-functional projects with project management skills .
● Excellent problem-solving skills with a bias for action and continuous improvement.
● Bachelor’s degree in Logistics, Supply Chain, Business, Engineering, or related field preferred .
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