Job Description

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Title: Product Owner , Fulltime, Day 1 onsite, 3 days from office

Location: Alpharetta

Openings: 1

ROLE DESCRIPTION

Solution Owner will drive execution and implementation of multiple solutions by working closely with the Solution Manager, Business Analysts, developers and QA. They will manage the roadmap and backlog for each solution. The Solution Owner will act as a program management leader who proactively collaborates across teams, surfaces/manages dependencies, raises risks and prioritization conflicts, and relentlessly drives toward successful releases. In this role they will own the solution end to end, inception to delivery, engage with developers on sprint planning, coordinate with testing teams (UAT and QA), and coordinate release dates. The Solution Owner regularly monitors and communicates implementation progress with the Solution Team and leadership, and proactively elevates risks to Solution Manager and leadership.

PRIMARY RESPONSIBILITIES

• Execution of Solution Vision (in collaboration with business stakeholders) being very detail oriented on:
• what we are solving for.
• end-to-end user/customer journey or lifecycle.
• personas, their skills and needs.
• high level outline of a solution that addresses their needs.
• Execution of Solution Intent (in collaboration with Director of PSM and Business Architecture function):
• nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology.
• capability roadmap as well as migration paths and milestones when going from current state to future state.
• overall non-functional requirements that are key metrics required for new system to capture and track.
• target operating model (business, operations) that complement evolution in systems.
• Manage solution roadmaps and backlogs, defining the required capabilities and technology building blocks. Collaborate with the solution manager on the solution backlog and facilitate refinement/prioritization.
• Work with multiple teams to surface all work required to support the build. Track developer progress in support of the build and raise risks to Solution Team.
• Manage the Jira board(s) in support of each solution, connecting developer epics to facilitate roadmap management.
• Run scrum meetings and any other meetings in which people need to be brought together to resolve issues or plan together.
• Identify challenges and proactively resolve or escalate risks and issues in a timely and well-articulated manner by engaging stakeholders and Solution Manager. Manage execution risks.
• Understand and articulate dependencies that will influence sequencing of development and other roadmap work.
• Manage migration plan and execution in collaboration with stakeholders, Solution Manager and developers.
• Engage with Solution Team on design when feature requires iteration.
• Assist in coordination of multi-layered testing efforts in support of releases.
• Ensure Solution Team artifacts are sufficient to support implementation and documentation requirements.
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities while maintaining strong business relationships.
• Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
• Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approach (interviews, online whiteboarding, surveys, card sorting, etc.)
• Ability to empathically understand and articulate user needs.
• Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high level solution outline.
• Work collaboratively with product and development team to draw out solution intent with capability roadmap and milestones. Facilitate architecture runway with development leads, influence technical design to ensure it aligns with business objectives
• Clearly understand and articulate dependencies that will influence sequencing of development
• Run Program Increments and facilitate quarterly planning across teams. Collaborate closely with project managers and development teams on execution.
• Work collaboratively with business and operations stakeholders to draw out target operating model as systems evolve
• Effectively manage stakeholder relationships through polished communication and follow-through
• Effective written communication through solution inception, vision and intent documents
• Lead and influence cross-functional teams.
• Provide consultation and ensure continuity with product and development teams on solution.

Job Requirements:

• Bachelor’s degree required/Master’s degree preferred
• A minimum of 10 years of experience in Fixed income, securities etc., Strategy, Business Analysis or System analysis
• Excellent verbal and written communication skills
• Experience leading and influencing others to achieve measurable results.
• Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives
• Advanced experience working with Scaled Agile software development processes
• Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Miro/Lucid, Excel, SQL and Visio
• Understanding of analysis and artifact goals throughout the solution lifecycle
• Ability to learn quickly and work in a changing environment and under tight deadlines
• Ability to independently manage personal timelines and meet tight deadlines
• Ability to successfully manage and coordinate simultaneous project deliverables across groups and teams
• Strong experience with Agile, Miro/Lucid, SQL, Excel, Visio, Balsamiq, Jira, Tableau

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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