Job Description

Responsible for the functional and technical support and improvement of business applications/processes within the Department of Research, Evaluation, and Analytics, including working with department teams on the implementation of technical solutions to business problems, using appropriate tools and models from which applications and solutions are developed, and coordinating the continuous quality improvements..

• Work across department and division lines to identify solutions and improvements to business operations.
• Collaborate with stakeholders, developers, and department management to identify, define and document business needs and objectives, current operational procedures, input and output requirements and levels of systems access.
• Provide administrative leadership to ensure that all processes are captured and documented in an editable and user-friendly format.
• Document requirements and capture business needs for projects.
• Provide documentation support for requirements gathering, process analysis, gap analysis, design of new functionality, and product testing.
• Partner with business sponsors and technology team members to track, analyze, translate, and fully document business requirements and changes for functional and business specifications.
• Consolidate information into cohesive, detailed, and universally understood procedures for use by business stakeholders and balance stakeholders' requirements with technical constraints.
• Coordinate testing efforts with quality assurance and user acceptance testing.
• Ensure project requirements are being met by verifying functionality, accuracy, and completeness of the requirements against the original initiating documents through analysis, testing, demonstration, and overall inspection.
• Ensure issues are identified, tracked, reported and resolved in a timely manner.
• Report on common sources of technical issues or questions, communicate key insights and findings and make recommendations to the Director of Data Analytics.
• Provide assistance in the facilitation of team meetings, business requirements gatherings, design review, functional test plans, and implementation sessions. a. Review project deliverables and milestones and create and maintain project schedules, issue logs, meeting minutes, project summaries, and division updates.
• Provide leadership to increase quality assurance through the development and continuous improvement of processes.
• Document, assess, and evaluate current system processes and workflow and make recommendations to achieve effective and efficient operating systems.
• Perform other duties as assigned.

Requirements

• Six years of experience in business intelligence development or similar work required.
• Experience in a suite of business analytics tools such as PowerBI, Posit, and R.
• Experience with Snowflake and SQL.
• Demonstrated skill and ability in analyzing processes and identifying areas for improvement;
• Ability to translate logic to solve application problems
• Understanding of the systems development process (design, debugging, documentation, testing, maintenance)
• Working knowledge of relational database design, including tables, views and indexes
• Ability to communicate effectively and to work well with others
• Strong organizational skills and the ability to multitask
• Ability to work across functional boundaries and interact with employees at all levels of the organization

Benefits

• Retirement Plan (401k, IRA)
• Health Care Plan

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