Job Description
Full-Time Optician
Location: Walled Lake, MI; South Lyon, MI; Birmingham, MI
Is it you? We are looking for enthusiastic, service-oriented individuals -- skilled people with a passion for style, healthy living, and creating exceptional patient experiences from start to finish. We take great pride in our work serving the greater Birmingham area through comprehensive eyecare.
As an Ophthalmic Associate at Oakland Vision/Clarity Advanced Eyecare , you will serve as part of our patient heath care team and make a difference in how people see their future -- supporting our growing network of patients and doctors.
Our practice has 3 office locations. There are opportunities to grow within the company at each location. We take pride in assisting employees with their goals for growth. This position may be considered as a float position as well, where the qualified candidate will work at each location throughout the week.
Main Duties & Responsibilities
· Manage patient communication (in-person, phone, email) and appointment scheduling
· Support front desk duties such as check patients in and out and retrieving insurance eligibility
· Conduct optical pre-testing including computerized testing
· Facilitate contact lens classes with patients and educate on lens and frame options
· Achieve eyewear sales goals and quotas while attending to patients’ needs, fit, and lifestyle
· Maintain a clean medical environment for all visitors and patients
Experience & Education
· Requires high school diploma or GED
· Basic math skills and excellent computer skills
· 2+ years of customer service, luxury retail and/or hospitality experience preferred
· 1+ years of eye care or health care-related experience preferred
· Must be able to walk, bend and stand for extended periods of time
Working Conditions
· Works in a medical eye care practice and retail optical environment. Requires evenings and Saturday hours (no Sundays).
· Reports to: Optical Manager
Job Types: Full-time, Part-time
COVID-19 considerations:
We provide appropriate PPE for all employees and have sanitizing protocols in place to keep our staff and patients healthy. We are controlling patient flow through our offices to ensure everyone's comfort and safety.
Job Types: Full-time, Part-time
COVID-19 considerations:
We provide appropriate PPE for all employees and have sanitizing protocols in place to keep our staff and patients healthy. We are controlling patient flow through our offices to ensure everyone's comfort and safety.
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