Job Description

Job Type


Temporary

Description

POSITION SUMMARY:

This is a temporary, seasonal role from June - August and supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Office Assistant supports the Camp Office Manager and provides customer service throughout the season.

Requirements

ESSENTIAL FUNCTIONS

• Provide exceptional customer service (in person as well as by phone and email).
• Ensure a safe and smooth arrival and departure of campers.
• Responsible for maintaining accurate and timely attendance and dismissal records.
• Contribute to organizing and participating in camp events.
• Work closely with the Camp Office Manager to efficiently complete administrative projects and tasks.
• Ensures the cleanliness of the site.
• Knows, enforces, and follows all safety guidelines associated with camp programs.
• Adhere to policies related to boundaries with consumers.
• Complete required abuse risk management training.
• Report suspicious and inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Other duties as assigned.

QUALIFICATIONS

• 1 year previous customer service, sales or related experience preferred.
• Experience with computers.
• Welcoming and helpful manner.
• Ability to connect with people of diverse backgrounds.
• Excellent problem-solving skills.
• Ability to multi-task.
• Ability to work as part of a team for the success of the camp.
• Must be able to complete YMCA required training as scheduled by management.
• Maintain updated certifications of the job (CPR and First Aid/AED).
• Ability to stay calm in stressful situations.

PHYSICAL REQUIREMENTS

• Ability to stand or sit for long periods of time.
• Ability to bend, kneel, push, and pull.
• Ability to lift up to 25lbs.
• Ability to speak concisely and effectively communicate needs.
• Ability to view computer monitor for long periods of time.
• Ability to respond to critical incidents and act swiftly in emergency situations.

Southern District YMCA is an Equal Opportunities employer and embraces diversity in our employee population. It is the policy of SDYMCA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or genetic information.

Job Tags

Temporary work, Summer work, Seasonal work, Work at office,

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