Manager, Social Media Job at ASM Global, Chicago, IL

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  • ASM Global
  • Chicago, IL

Job Description

Manager, Social Media

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

The Role

The Manager of Social Media will support digital content strategy and execution across a portfolio of managed venues, including arenas, stadiums, theaters, and convention centers. This role is responsible for content creation, campaign coordination, audience engagement, and social storytelling that enhances venue brands, supports event promotion, and strengthens community connection.

The ideal candidate is a creative and analytical social media professional with a strong interest in live entertainment and venue-based experiences. This person thrives in a fast-paced environment, brings fresh ideas, and is committed to producing high-quality, platform-native content.

Essential Duties and Responsibilities

  • Assist in planning and executing social media strategies that support venue-level and organizational marketing goals.
  • Create, edit, and publish multimedia content (copy, graphics, photo, video) that reflects brand voice and elevates event programming.
  • Collaborate closely with venue teams to support social media initiatives aligned with strategic priorities and audience needs.
  • Track social media trends, platform updates, and cultural moments to surface timely ideas and innovative content opportunities.
  • Execute community management and audience engagement across all social channels.
  • Maintain and update content calendars for venue-specific platforms.
  • Conduct social listening to gather insights and inform content strategy, tone, and engagement approach.
  • Monitor KPIs and assist in reporting on performance metrics and campaign results.
  • Support evaluation of social tactics to ensure content meets performance expectations and drives desired outcomes.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all company policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with effectiveness, energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • 35 years of experience in social media management, content creation, or digital marketing.
  • Proven ability to produce compelling, platform-native content across major social channels.
  • Experience in sports, live entertainment, or venue/event-based industries preferred.

Skills and Abilities

  • Strong writing, editing, and visual storytelling skills.
  • Proficiency with social media management and analytics tools (e.g., Sprout, Hootsuite, Sprinklr, native platform tools).
  • Comfort with design and video editing tools (e.g., Adobe Creative Suite, Canva, CapCut).
  • Ability to manage multiple deadlines and workstreams in a fast-paced environment.
  • Strong collaboration and interpersonal communication skills.
  • Highly organized with sharp attention to detail.
  • Ability to stay current on digital trends and translate them into actionable content strategies.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: Los Angeles, CA; Dallas, TX; Chicago, IL; or New York, NY (reporting structure remote)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

ASM Global

Job Tags

For contractors, Remote work, Worldwide,

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