Job Description

Job Description

Job Description

We are a leading business consulting and outsourcing provider of customer service and customer acquisition solutions, spanning the entire sales cycle. NO EXPERIENCE IS NEEDED FOR THIS POSITION, we will fully train the candidate selected in several business aspects like customer service, client relations, sales, business management, leadership development, and marketing strategies. Each individual will start at the ENTRY LEVEL with the opportunity to advance based on individual performance. So if you work harder than anyone you know, you want to learn and develop new skills, and you want to start a long-term career, our team is the right fit!

We realize that with every customer contact lies opportunity and the opportunity to make a connection. The responsibility of interacting with our clients’ potential customers is one we take seriously. We work directly in person with each and every one of our customers ensuring the highest quality service from our Junior Sales Representative. That is why we are hiring those with a background in various customer facing roles who are looking for a career change. It’s because we know that the impression our people make can mean the difference between losing or gaining a lifetime customer.

We Train our Junior Sales Representative in the Following Areas:

Customer Service Management:

Serving some of the most prominent brands in America, we ensure clients get more from customer relationships by delivering consistently superior service.

Sales Management:

We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.

Business Management Solutions:

Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.

Job Requirements:

We are one of the fastest growing customer service and customer acquisition outsourcers with locations across the United States. Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.

With more locations, our team is creating new opportunities daily:

• We have our own in-house leadership development programs
• Opportunities for individuals to join a company where they can enjoy their workday
• 100% of our management team is promoted from within our organization.
• Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
• We believe in recognizing individual employees for their contributions and achievements
• Opportunities to grow and develop a career in management or leadership that individuals really want

Experience and Educational Requirements:

• High School Diploma
• Some college preferred but not required
• 1-2 years customer service or sales experience – retail, restaurant, or hospitality, CSR experience included
• Ability to remain highly motivated in a customer service and sales environment
• Creative thinker and problem solver
• Highly energetic with motivation to appreciate customers and other team members
• Multi-task oriented while being adaptable to change
• Excellent active listening and interpersonal skills
• Confident and positive attitude expressed with a genuinely sincere tone
• Excellent oral and written communication skills with emphasis on probing
• Ability to lead a conversation
• Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities

This role is an entry level position with significant opportunities for advancement. Please note that the position requires travel to our onsite location.

#LI-Onsite

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