Job Description

Job Description

Job Description

Hotel Director of Sales

Four Points by Sheraton Kalamazoo, MI

What's in it for you?

• Competitive compensation package with bonus plan ($65,000-$75,000 per year)
• Hotel discount at locations worldwide
• Paid time off and holiday pay incentives
• Professional development and growth opportunities
• 401(k) available for all associates
• Full benefit options available (medical, dental, and vision insurance)
• Office location at the Four Points by Sheraton Kalamazoo

About this job:

We are looking for an energetic, positive, tenacious Director of Sales to plan sales strategies and increase revenue/occupancy levels at our Four Points by Sheraton Kalamazoo (149 rooms & 6,899 Sq. Ft. Meeting Space).

Our team members are passionate about their work and like to have fun! In this role, you will perform aggressive and targeted solicitation of new business opportunities through outside, personal, telephone and correspondence calls while maintaining relationships with existing accounts. This position will require occasional travel within the hotel market. If you want to have fun, be valued, and make a difference…apply today!

Responsibilities:

• Solicit, sell, and promote hotel to both group and transient customers.
• Work closely with the RDOS and GM to maximize revenue and total occupancy.
• Develop and maintain relationships with clients to produce room sales, F&B sales, and catering/banquet services.
• Assist in the overall success of hotel operations and revenue management practices.
• Perform telemarketing calls, outside sales calls, sales blitzes & written correspondence to solicit business.
• Create effective sales proposals and conduct property site tours for prospective clients.
• Negotiate and generate contracts to achieve maximum profit potential while satisfying client needs.
• Maintain an active sales pipeline with a targeted goal of 60+ qualified in-person, telephone, and correspondence sales calls every two weeks; Participate in Regency’s SalesRev Program.
• Provide leadership, mentorship, and training to the sales team, fostering a culture of high performance.
• Manage hotel advertising and social media campaigns.
• Perform administrative duties including updating sales trace system (Delphi), producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks.
• Represent the hotels at conventions, tradeshows, and networking events.
• Maintain awareness of trends in the marketplace, strengths/weaknesses of the competition and product/service knowledge.
• Be a team player and an active contributor to hotel operations; Assist with special projects as assigned.

Qualifications:

• Candidate must have 3-5 years of hotel sales experience.
• Highly motivated and target driven with a proven track record in closing sales.
• Prefer previous experience with hotel sales and PMS systems (STS, Lightspeed).
• Exceptional relationship management, time management and organizational skills.
• Positive, team focused and guest service centered attitude.
• Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth.
• Skilled in Microsoft suites of products (Word, Excel, Outlook).
• Professional demeanor and appearance.

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