Coffee Shop FOH Supervisor Job at Common Bond Cafe, Houston, TX

M21heU92UUhPa0p0eEtwcjE2dlM5S2M3b3c9PQ==
  • Common Bond Cafe
  • Houston, TX

Job Description

The FOH Supervisor is responsible for how the front-of-house is ran working closely with the General Manager. The ideal team member is dedicated to their fellow team members and to the guests we serve. We believe that each and every guest experience is important and that each one of our jobs is a piece of providing our guests with a positive experience. Our team members must be able to work in a fast-paced environment, have a knack for problem solving and most importantly be committed to having the highest quality standards.

Essential Duties & Responsibilities

  • Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication
  • Maintain complete knowledge of baked goods and the menu
  • Supervise the front-of-how while upholding our standards of excellence and hospitality
  • Ensure positive guest service in all areas. Respond guests complaints in a professional manner and taking any and all appropriate actions to turn dissatisfied guests into return guests
  • Inform the General Manager of any foreseeable shortages before items run out.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance dining areas while being compliant with operational standards, company policies, federal/state/local laws, and ordinances
  • Responsible for ensuring consistent high quality service
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Develop employees by providing ongoing feedback and establishing performance expectations
  • Taking orders from guest and packing all retail items and bread orders carefully and efficiently
  • Running food and drinks to customers in a timely fashion
  • Rotating stock using the FIFO method
  • Maintain good attendance and punctuality
  • Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
  • Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • Available to perform many different tasks within the store during each shift
  • Additional duties as assigned

Required Knowledge, Skills and Abilities

  • Ability to learn quickly
  • A food handler’s and TABC certification where required by local and state health code regulations
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build and maintain relationships
  • Ability to lift up to 50 lbs.

Reports to: General Manager

FLSA Status: Hourly/ Non-exempt

TIPS ELIGIBLE

In every city, village, and town the “common bond” that everyone shares is the love of good food. It bridges together all ages, cultures, and beliefs. From this idea, Common Bond Bistro & Bakery was opened in May 2014 in the Montrose area of Houston, TX. We now have 11 locations across the city of Houston where the community gathers to dine and bond over good food, extraordinary pastries, and custom cakes.

Job Tags

Hourly pay, Full time, Local area, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift,

Similar Jobs

Medium

Remote Data Entry Clerk - Work at Hom Job at Medium

 ...ASAP! We provide you the chance to make extra income from home (remotely) and also to choose your own participation schedule. At this...  ...responses, evaluating products and other online tasks. This work-from-home possibility is extremely rewarding and will also help... 

USA DeBusk

Tank Cleaning Technician Job at USA DeBusk

 ...Tank Cleaning Technician Company Profile: USA DeBusk is a best-in-class mechanical and industrial cleaning services provider specializing in servicing the downstream energy market. We offer the full suite of maintenance and turnaround services including hydro... 

Idaho Milk Transport

CDL-A Local Loader Company Truck Driver - Home daily with competitive hourly pay (Hiring Immediately) Job at Idaho Milk Transport

Idaho Milk Transport is looking for Class-A CDL Drivers to transport bulk food grade liquid to our customers within the 11 Western and Midwest states. IMT is a rapidly growing family-owned and operated trucking business serving markets in 20 U.S states as well as Canada...

G & G Impounding LLC

Tow Truck Driver Operator Job at G & G Impounding LLC

 ...Job Description Job Description Tow Truck Driver needed Must have current TDLR Tow Operator License to Apply PPI or IM is needed, which you can upgrade to during onboarding process. And, APD tow license is needed, which you can obtain during on boarding process... 

South Pole

Senior Managing Consultant, Corporate Climate Targets (San Francisco) Job at South Pole

 ...Senior Managing Consultant, Corporate Climate Targets Pay Competitive Employment type Full-Time Job Description Req#: 27269...  ...passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary: The...