Job Description

Job Description

Role Overview:

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced Biomedical Equipment Technician II to support Healthcare Technology service for Nebraska Medicine located in Omaha, NE. Enjoy reasonable cost of living, great outdoor activity options in a great university environment!

Candidate must possess a high level of technical troubleshooting skills and the ability to make decisions regarding repairs and service of customer equipment. Will also need excellent customer service/time management skill along with the capability to communicate effectively both in written and verbal manner with customers regarding services performed and with internal and external customers, vendors, and colleagues.

****A valid driver’s license and acceptable driver’s license record check is required.****  

• Troubleshoot, inspect, repair, maintain and calibrate a basic range of clinical equipment, devices, systems and instruments.
• Provide advanced support of equipment for direct patient care.
• Interact on a routine basis with clinical health providers in the identification of technology-based problems and solutions.
• Solve organization-level customer service issues and complaints.
• Prepare required documentation and reports and ensure regulatory compliance.
• Financial responsibility for purchasing parts and services and demonstrate a safety mindset.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• A minimum of 3 years of experience repairing, maintaining, and calibrating medical devices independently. 
• Experience in a hospital or healthcare setting.
• The ability to make decisions regarding troubleshooting and repairing medical devices. 
• Excellent communication, customer service and time management skills. 
• Experience effectively repairing, maintaining and calibrating clinical devices such as: General Biomedical Devices- Nurse call, Natus, and Philips Patient Monitors, ESU’s, Vital sign machines, Defibrillators, AD’s, Telemetry, EKG, IV Infusion Pumps, plus OR, and Ventilators (not all are required).

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Minimum Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting

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