Bilingual Spanish/English Customer Service Representative Job at TSR Consulting Services, Inc., Phoenix, AZ

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  • TSR Consulting Services, Inc.
  • Phoenix, AZ

Job Description

81690

TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.

Our client, a leading insurance company is hiring a Bilingual Spanish/English Customer Service Representative for a contracting role. Please ONLY local candidates to Phoenix AZ . Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed.

3-5 years’ experience of Insurance background is a MUST.

MUST speak fluent Spanish.

Work Location: Phoenix AZ

Pay: $24-25/hour W2

Responsibilities:

  • Will service customers through inbound/outbound calls and emails
  • The primary goal is to deliver exceptional customer experiences
  • Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
  • Assume ownership and timeliness in handling callers’ requests in an efficient, accurate and professional manner
  • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations
  • Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries

Job Tags

Local area, Shift work, Weekend work,

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