Beverage Cart Attendant Job at Invited, Austin, TX

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  • Invited
  • Austin, TX

Job Description

Overview Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Invited, founded in 1957, operates with a central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs offering first-class amenities. Join an incredible and inclusive team at Invited! Job Summary The Beverage Cart Attendant is responsible for delivering exceptional service and enriching the member and guest experience while on the golf course or other designated areas. This role proactively engages with members and guests, ensuring their needs are met with the highest level of satisfaction. The Beverage Cart Attendant will enhance member retention and coordinate with other club departments to consistently provide the 3-steps of service, whether serving on the golf course, in the halfway house, or other designated food and beverage service areas. Reporting Structure Reports to the Director of Food & Beverage Day to Day Responsibilities Maintain exceptional F&B service standards as outlined in Invited's training programs. Greet members by name and introduce yourself to guests, maintaining a polite and friendly demeanor. Provide timely and attentive coverage of assigned course areas, anticipating visits to each group every 4-5 holes. Assist members and guests with requests (directions to restrooms or clubhouse) and dispose of trash to maintain a clean environment. Stock the beverage cart with food, beverages, ice, and transaction supplies before service begins. Operate the golf cart safely, following all guidelines, policies, and procedures to avoid accidents. Collect payments (cash, member charge, etc.) and accurately reconcile daily transactions; deposit cash as directed. Document product spills and waste using daily par versus usage sheets. Maintain knowledge of available products and upsell where applicable. Use tee sheets and line-ups to identify members and guests, creating personalized experiences with their favorites. Communicate with the F&B Director regarding special product requests or issues with food quality, supplies, or presentation. Clean and sanitize the cart at the end of each shift, ensuring compliance with health code standards. Request and restock supplies in a timely manner to maintain proper par levels for consistent service. Assist fellow employees to deliver the 3-steps of service and participate as a supportive team member. Notify management of any member/guest complaints immediately and practice effective service recovery. Know and follow the rules of golf etiquette when approaching golf groups at all times. Additional Duties Assist others as needed and take on additional tasks as assigned by management. Follow all company, club, and department policies, procedures, and instructions. Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. Follow safe working practices and safety guidelines; encourage others to do the same. Take initiative in personal and professional growth and maintain any required certifications relevant to your role. Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success. Wear a clean, neat uniform that meets club standards. Preferred Qualifications High school diploma or equivalent. Previous experience in Food & Beverage service. Certification in alcohol and food safety awareness. Valid driver’s license to operate golf cart. Excellent communication skills with the ability to follow instructions. Strong commitment to maintaining the highest ethical work standards. Physical Requirements Must be able to stand, walk, and perform physical activities for extended periods. Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. Able to lift, carry, push, and pull up to 100 lbs. occasionally. Effective communication skills, including talking and hearing, with sufficient visual acuity. Primary Tools/Equipment Bottle opener Motorized beverage Cart Work Schedule Attendance requirements as outlined on the weekly schedule; additional hours may be required to meet deadlines, including weekends and/or holidays. What We Offer We offer a Total Rewards package; base pay determined by skills, experience, education, location, and hours worked. Full-time team members have access to a comprehensive benefits package including: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs For full details, visit For more about ClubLife, the Employee Experience, Company Benefits, and Our Culture, please visit the Invited Jobs site. Invited is an Equal Employment Opportunity Employer. Seniority level Entry level Employment type Part-time Job function Other Industries Restaurants Note: This posting outlines general requirements and is not a comprehensive list of duties. Additional duties may be assigned as needed to ensure smooth operation. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Invited

Job Tags

Full time, Temporary work, Part time, Immediate start, Shift work,

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